Privacy Policy

Last Revised: May 23, 2018

TripBuilder Media Inc. (“TripBuilderMedia” or “we”) operates and maintains (our “Website”) and develops mobile applications for organizations (our “Customers”) to better engageand communicate with their audience both at their events and all year long for a variety of uses(each a “Customer App” and, together with our Website, our “Sites”).

TripBuilder Media is committed to protecting the privacy of users of its Sites (“Users”).  This Privacy Policy, together with our Terms of Use and any other underlying agreements or terms, sets out the basis on which we will process any data we collect from you, or that you provide to us via our Sites.  This Privacy Policy also describes the manner in which we process, use and disclose information that you provide to us. By using our Sites and/or providing us with information, you are accepting the practices described in this Privacy Policy.  In addition, when you download a Customer App, you are subject to the terms of our Customer’s Privacy Policyas well as this Privacy Policy

We update this Privacy Policy from time to time, so please review this Privacy Policy regularly. If we materially alter our Privacy Policy, we will notify you of such changes by posting a notice on our website. Your continued use of any of our Sites will be deemed your agreement that your information may be used in accordance with our Privacy Policy as then in effect.  If you do not agree with our Privacy Policy changes, then you must immediately stop using our Sites, and notify us in accordance with this Privacy Policy that you do not want your information used in accordance with the changes.


Information We Collect

TripBuilder Media collects and uses information that, alone or in combination with other information, could be used to identify you (“Personal Data”) in order to deliver our products and services, inform you of various opportunities, and provide support, as described below.

Personal Data That You Voluntarily Provide To Us.
We primarily collect Personal Data provided to us by individuals when they interact with our products, services, and customer service. For example, you may voluntarily provide us with Personal Data when you ask to download content (such as a white paper or a brochure), submit a web form, call or email us directly, request a demonstration of our products or services, or submit your business card. The types of Personal Data that we collect vary, but generally include your name, address, telephone number, company name, job title, e-mail address, and other information that you voluntarily submit to us.

Personal Data Provided from Customer Apps
On our Customer Apps, we primarily collect Personal Data that you provide when you use one of our Customer Apps, including but not limited to your name, postal address, company name, country, title, e-mail address, phone number and/or a username and password that you create in connection with a Customer App or a Customer’s site. Our Customers decide what data to submit (this typically includes information about their customers, prospects, employees, consultants or independent contractors, suppliers and other individuals or third parties). We only collect this information under the direction of Customers, and have no direct relationship with the individuals whose Personal Data we process on Customer Apps.  Types of Personal Data that may be provided to us via a Customer App include:

This Personal Data is collected and used by TripBuilder Media solelyfor the purpose of enabling the functionality provided in the Customer App or, in the case of our Website, to facilitate a relationship or business transaction with you. By submitting a phone number or email address to us via our Website, you agree that a TripBuilder Media representative may contact you at the number or e-mail address you provide.

Information is also collected by TripBuilderMediato compile general website and Customer App usage statistics or facilitate access to restricted areas on our website or Customer Apps. Such information includes:

IP Address
An IP address is used to verify access rights of registered users of our Sites. They also aid in the general administration of the Sites. In certain countries including the EEA (defined below), an IP address may be considered personal information. We use this information to ensure the security of our Sites.  We may use and disclose your IP Addressas necessary in the event of a security concern or incident.

HTTP Cookies
An HTTP Cookie is a piece of data that is stored by your browser in either your computer’s memory or on your computer’s hard drive. When cookies can identify an individual via their device, in some countries, including the EEA (defined below), itis considered Personal Data. TripBuilder Media uses cookies to keep track of user session identity on our Sites, or to maintainaccess to restricted areas of our Sites. Cookies are also used to track the effectiveness of our Sites. Browsers generally allow you to disable cookies. For more information on our use of cookies see the section below “How We Use Cookies.”


How We Use and Disclose Your Information

The information that we collect and store relating to you is primarily used to enable us and our Customer to provide the best possible Customer App user experience. The use of your personal information in the following ways is necessary to achieve this and for the legitimate interests of TripBuilder Media and our Customer:

Where applicable, we may disclose your personal information to our Customer and any affiliated business entities or third parties who use your personal information to provide services to us or our Customer.  This includes, where applicable, our affiliates (if any), as well as third parties involved in the administration and operation of our Sites, as well as our Customer. We may also disclose your personal information to other third parties, such as:

E-mail and Text
TripBuilderMedia does not sell, trade or rent e-mail addresses or mobile phone numbers to any third party or use or disclose such informationfor marketing purposes (other than to Customers in connection with their Customer App), except as described below. TripBuilder Mediamay generate e-mail for the following types of communication:

E-mail that has a provision for opt-out will include instructions on how to do so. All inquiries regarding subscription-based e-mails should be directed to TripBuilder MediaSales and Member Services department (see TripBuilderMediacontact information below).

Mailing Lists
TripBuilder Media does not sell, trade or rent postal mailing lists, comprised of full name and postal address to any third party.

To secure your information, we have put in place commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect via our Sites. Nonetheless, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically via our Sites, and transmission of such data is therefore entirely at your own risk.

How We Use Cookies
A “cookie” is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree, this cookie file is stored on the hard drive of your computer.  They present the content from our Sires in the most effective manner for you and your computer. When you use one of our Sites, cookies are set and accessed by or on our behalf for a number of purposes, including to:

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Sites. We do not use flash cookies on our Sites. We do not use cookies to target advertising or to share information with social networking sites or other services.

Please note that if you choose to continue to use any of our Sites without taking any further action in relation to cookies, we will consider that you agree to the use of cookies as described above.

Third-Party Agents and Websites
TripBuilder Media uses third-party agents for several business purposes. These agents are permitted to use your personal information only to provide TripBuilder Mediawith a specific service and not for any other purpose. Please contact TripBuilder Media(see TripBuilderMediacontact information below) if you believe this policy has been violated.

Additionally, please note that this Privacy Policy covers our Sites.  The Sites may contain links to other sites, however, and TripBuilder Media is not responsible for the privacy practices or content of those third party websites. By accessing a third party website through our Sites, you are consenting to the terms and privacy policies of those third party websites.  We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Additional Rights for EEA; GDPR Rights
TripBuilder Media may collect or receive information from individuals in the European Economic Area (“EEA”), which currently comprises the member states of the European Union plus Norway, Iceland and Liechtenstein or Switzerland.  TripBuilder Media is committed to having a lawful basis for data transfers from EEA and Switzerland to the US in compliance with applicable data protection laws. If you are from certain territories (such as the EEA), you may have the right to exercise additional rights available to you under applicable laws, including:

If you would like to exercise such rights, please contact us at the contact details below. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

Transfer / Use of information outside the European Economic Area
For some services we obtain from third parties, we use the European Commission’s standard contractual clauses commonly known as “model clauses”  These model clauses are contract templates developed by the European Commission as a mechanism for contracting parties to legalize the cross-border transfer of Personal Data from EEA and Switzerland.  Please note that the model clauses will apply to the extent there is not another legal basis in place to validate the transfer of Personal Data from the EU to outside of the EU. To learn more about the EU’s model clauses, please visit

Users Only of Legal Age of Majority
Our Sites are designed and intended for those who have reached the age of majority (18 years of age). By using any of our Sites you affirm that you are at least 18 years of age or older.  We are not liable for any damages that may result from a user’s misrepresentation of age.

No one under age 13 is authorized to submit or post any information, including personally identifying information, on any of our Sites. Under no circumstances may anyone under age 13 use our Sites.  Parents or legal guardians of children under 13 cannot agree to these terms on their behalf.

Contacting Us
We welcome you to contact us with any queries, comments, complaints or requests you may have regarding this Privacy Policy. You can contact TripBuilderMedia in several ways:


Effective Date:  May 23, 2018


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